Refund Policy
This Medicube page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to medicubet.shop.
What Medicube customers should know about starting a request
Customers using medicubet.shop can rely on the following Medicube guidance about starting a request. When requesting a return or exchange, contact us at Support@Medicubet.shop before sending the item. Once the request is approved, Medicube will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Details from Medicube on condition of returns
The following condition of returns guidance applies to the Medicube storefront at medicubet.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How Medicube handles support
The following support guidance applies to the Medicube storefront at medicubet.shop. For return or exchange assistance, contact Support@Medicubet.shop or 7579567310.
Medicube: eligibility
Customers using medicubet.shop can rely on the following Medicube guidance about eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
refund timing at Medicube
The following refund timing guidance applies to the Medicube storefront at medicubet.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Medicube: order problems
Medicube publishes this order problems guidance for customers using medicubet.shop. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
exceptions at Medicube
Customers using medicubet.shop can rely on the following Medicube guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@Medicubet.shop
Phone: 7579567310
Physical address: 940 South St, Rapid City, South Dakota, 57701, United States